Once you have made your report and submitted it, you must follow the instructions below in order to find out the answer to the report. Please note, that it takes time to respond depending on the degree of importance of the report.

  1. You will have to go to your email address where you will be sent an email with the report information.
  2. Once you are in the email, you will need to save the report code and your email address as they will be the data needed to view the answer.
  3. You will have to go to this page of the web, and you will have to insert the data that previously we have mentioned you.