Need help? We're here for you.
All player reports and appeals are handled here. You can appeal a ban, report a user, and receive personal assistance from one of our team members.
You can open support requests here and view your previous ones.
We would like to inform you that in the near future, we will be performing a significant database upgrade. As a result, some of the data that is currently stored in our system may be permanently deleted, which includes any tickets that you currently have.
We apologize for any inconvenience this may cause, but we assure you that this upgrade will significantly improve the quality of our services and the capacity of our platform to meet your needs.
Please ensure that if you have any important tickets or information that you wish to keep, you save a copy on your own system before the upgrade takes place.
We're now sending email notifications for your ticket ID again. To ensure you receive your notification, please make sure your email address is spelled correctly when submitting the ticket. It's important to save your ticket ID to see the ticket results. If you have any questions or need assistance, please contact our team.
A user is breaking the rules? Here you can report them so the staff can take care of it!
Be sure to create a well-formulated ticket so you can appeal successfully.
Do you think you have died unjustly in a Permadeath event? Do you have proof of your death?
Make sure to write a proper request with detailed scenarios.
If you have a pending ticket to view, insert your ticket data in the button on the right.